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CCA launches whistleblowers protection service SafeChannel


To help companies to be compliant with the Directive on the Protection of Whistleblowers, approved by the European Union in 2019, CCA has launched an innovative service called SafeChannel, based on a platform that allows the handling of complaints in an impartial, independent and transparent manner.

According to Marta Duarte, Partner at CCA's Litigation Department and in charge of SafeChannel, « Less serious and somewhat abusive practices can occur in any organization, whether public, private, small or large and, if they are not detected in a timely manner, they can seriously harm the company, the society and the public interest. Recognizing precisely that whistleblowers help to uncover, investigate and prevent illegal practices committed within companies, the European Union adopted the Directive on the Protection of Whistleblowers. To help companies ensure the effective analysis and follow-up of all reports, and build a safer and more ethical work environment, CCA created SafeChannel, a service that enables independent and transparent report processing. »

« Throughout this process, CCA will play the role of Examiner, that is, the external entity that will rigorously analyse and exempt the complaint and adopt the necessary procedures for its resolution and conclusion », underlines the CCA Partner.

The Directive on the Protection of Whistleblowers intends to implement rules that will ensure the effective protection of people who, in a professional situation, lawfully obtain knowledge of infractions and who wish to report them. This will need to be transposed to all Member States (Portugal included) by December 2021, leading to companies with 50 or more workers having to adopt channels for the protection of whistleblowers.